Join RCOT as a Digital Administrator

Join RCOT as a Digital Administrator

Location: London based (SE1) with hybrid working
Contract: Permanent full-time, 35 hours per week
Salary: £34,000
Closing date: 5pm, 20 July 2026

The Membership Engagement Directorate plays a central role in helping us attract, engage, support
and retain members, while ensuring we deliver value throughout the member journey. Working
across digital, content, communications, marketing, events and engagement activities, the
directorate helps connect members with the resources, opportunities and experiences that support
their professional lives and strengthen their relationship with the organisation.

As Digital Administrator, you'll play a key role in keeping our digital platforms, content and
processes running smoothly. Supporting the wider digital team, you'll carry out essential
maintenance activities, help manage incoming requests, and ensure high standards of quality
across our systems and digital content.

This is a varied role that combines reactive support with planned maintenance and continuous
improvement, making it ideal for someone who enjoys staying organised, solving problems and
working with digital systems.

You will:

• Support the day-to-day operation of the digital team, helping to keep work organised and on
track.
• Manage and triage the team inbox, ensuring queries are directed and resolved efficiently.
• Maintain digital platforms and systems, including content updates, routine checks and data
cleansing activities.
• Support regular platform audits to ensure systems remain accurate, effective and up to date.
• Review, edit and publish digital content in line with accessibility, usability and brand
standards.
• Maintain process documentation, training materials and operational checklists.
• Help colleagues use digital systems and platforms effectively through guidance and basic
training.
• Contribute to process improvements that increase efficiency and consistency across the
team.
• Provide professional and helpful support to members, colleagues and external contacts.

You bring:

• Experience in an administrative, coordination or support role.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong attention to detail and pride in producing accurate, high-quality work.
• Confidence using digital tools and systems, including Microsoft 365 applications.
• The ability to learn new systems quickly and work logically through problems.
• Strong written and verbal communication skills.
• A proactive and reliable approach, with a willingness to take ownership of tasks.
• An interest in digital platforms, websites, databases or CRM systems.
• Experience of working with content management systems, databases or digital platforms would be an advantage.

Why this role?

This is an excellent opportunity to build your digital skills while contributing to platforms and services used across the organisation. You'll play an important role in maintaining quality, improving processes and ensuring our digital systems work effectively for colleagues, members and customers. Joining a supportive team with established processes and opportunities to learn, you'll be trusted to make a real impact from day one.

If you’re interested in this role, please download the full Digital Administrator role profile.

Digital Administrator role profile (PDF, 173KB)

Ready to apply? Follow the link below and remember to attach your CV and cover letter in the ‘Statement of Suitability’ section.

Apply for the Digital Administrator role

Closing date: 5pm, Monday 20 July 2026
First interviews: Thursday 23 July 2026

If you have any questions, get in touch with us at [email protected].