Exploring access to community resources for older populations
18 March, 2025
A community engagement project exploring access to community resources for Brighton and Hove’s ageing population
Last year, two third-year occupational therapy students at the University of Brighton, completed a community engagement project exploring access to community resources for Brighton and Hove’s ageing population.
Their work focused on people over 65 – especially those at risk of social isolation or living with dementia – and sought to identify key barriers and facilitators that affect independence and wellbeing. They aimed to uncover challenges that prevent older people from accessing vital support and services that can help maintain a meaningful and engaged life.
The students based their project on Janse van Rensburg’s social change model framework, which provided a structured yet flexible approach to understanding how community engagement can drive social change.
This framework allowed them to explore both the personal experiences of service users and the broader systemic issues that affect service delivery. By applying a strengths-based perspective, they empowered older individuals to share their lived experiences and insights, and they listened carefully to what worked well and where improvements were needed.
Throughout their project, Ben and Dan consulted with over 100 older people using a mix of non-standardised questionnaires and semi-structured interviews. They discovered that many older residents rely on the internet for social connection and accessing information about local services.
However, for those who are digitally excluded or overwhelmed by a multitude of outdated resources, finding clear, reliable information remains a significant challenge. Participants described feeling smothered by a plethora of details without a single point of contact, which only deepens their sense of isolation.
Transport issues also emerged as a prominent barrier. Limited community transport services, coupled with difficulties in sourcing qualified, DBS-checked drivers and passenger assistants, meant that many older people were unable to reach community venues or essential appointments.
Funding delays further compounded these issues, with long waiting periods potentially leading to a decline in health before support arrives. The students argued that investing in community resources and prompt funding assessments is more cost effective than resorting to crisis interventions later.
Key takeaways
- Older people in Brighton and Hove face barriers in accessing clear, reliable service information.
- Digital exclusion and outdated resources compound social isolation.
- Transport challenges limit access to vital community activities.
- Funding delays can lead to deteriorating health and increased reliance on acute care.
- Genuine consultation and an occupational therapy lens are essential for driving social change.
Finally, genuine consultation and communication were identified as key to real change. By truly listening to the experiences of service users and carers, decision-makers can better tailor services to meet local needs.
The project identified that collaborative, client-centred approach, informed by occupational therapy principles, can drive meaningful social change and improve access to community resources for Brighton and Hove’s ageing population.
This is a summary of an article first published in OTnews, in March 2023. Read it in full at OTnews. Reference: Darling B and Shelton D, Facilitating social change, OTnews, 31(3): 40-42