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Please bear with us as we roll out your new benefits

By: RCOT 30 April, 2025 News

Like our new website? 

It’s one of several new member benefits and improved digital experiences we’re introducing for our 36,000 members – to give you more from your membership. 

Earlier this year we launched our new website and digital systems and services for our members. As with any new technology there may be a few bumps along the way. We're working to fix any outstanding issues so you can get access to the information, support and services you want and need. 

For the most seamless digital experience you'll need to activate a new website account so you can start exploring your new benefits. 

Use our how to guide to activate your account now

Work in progress

We're aware there are still a few creases to iron out. Below are some of the issues we're currently working on that directly affect members. 
 

Troubleshooting steps to try

Having problems getting started? Use our troubleshooting examples to help you get access. We'll update this page regularly with further advice.

Still having problems?

We’re sorry you’re still experiencing difficulties. Please reach out to us and we’ll respond as quickly as possible. Your patience is greatly appreciated, as this may take a bit longer than usual. Email us at hello@rcot.co.uk